Grievance Officer

⚖️ Draft. Ye legal advice nahi hai. [Lawyer to review and fill all placeholders before launch.]

Name: [Grievance Officer name]

Address: [Postal address, Kolkata]

Email: [grievance@yourdomain]

Hours: [Mon–Sat, 10am–6pm IST]

Complaint kaise karein

Account ki zaroorat nahi. Upar wale email pe post ka link (ya room aur time) aur problem likh ke bhejo. Reported content review tak chhupa diya jaata hai.

Hum kitni jaldi respond karte hain

Complaint acknowledge: 24 ghante
Sexual ya morphed content hatana: 2 ghante
Court / sarkari order: 3 ghante
Unlawful content complaint pe action: 36 ghante
Baaki grievances resolve: 7 din

[Timelines based on IT Rules 2021 as amended; lawyer to confirm.]

Online complaint form jald aa raha hai.